Dream Team Terms and Conditions
INTRODUCTION
The following rules of conduct and Connector policies have been established for your protection. They represent the code of ethics by which all Connectors must operate. We encourage you to read and understand them, so you are fully aware not only of your obligations but also of your rights as an Dream Team Connector. We want to work together to uphold the highest possible ethical standards. We are committed to maintaining the integrity of the Dream Team, its sales and marketing plan, and its distribution network of independent Connectors.
TERMINOLOGY
Throughout this document, the words "he" and "they and "himself" and "themself" are used interchangeably, with one gender denoting the other.
NOT A PYRAMID SCHEME
a. Dream Team is not a pyramid or chain distribution scheme. A pyramid is a scheme in which an individual pays for the right to recruit additional persons into the scheme who, in turn, receive the same right to receive profits from recruiting others. Three common elements of a pyramid scheme have been identified as: (1) a large, required initial investment or purchase of inventory; (2) direct payment for recruiting additional persons into the scheme; and (3) little or no emphasis on selling products to consumers.
b. Dream Team Plan contains none of the above-described elements. Dream Team Connectors earn money by referring AVBOB funeral policies to their customers directly, but not from the introduction of additional persons into the business. It is important when recruiting new Connectors to adequately emphasize referrals, and advise new Connectors that they are only required to purchase the Business Starter Pack.
BECOMING A CONNECTOR
To become a Dream Team Connector, an applicant must register on the Dream Team Website. During the registration process, the applicant will be asked for the name of the sponsor that had recruited them. After approval, the applicant must purchase a Dream Team Business Registration. The applicant then becomes a Connector within the Dream Team. Dream Team reserves the right at its sole discretion, to reject any application, without giving reasons for the rejection.
APPLICATIONS FROM FORMER CONNECTORS
Former Connectors who want to re-apply to become a Connector again, under the same sponsor as their previous Connector-ship, may do so at any time. If a former Connector wishes to re-apply to become a Connector under a different sponsor, they must wait for at least 12 months after the Connector-ship lapsed. New applications must comply with all requirements for joining as a Connector.
EQUAL OPPORTUNITY
Dream Team business opportunity is open to people from all walks of life, regardless of gender, race, nationality, religious beliefs, or political affiliations.
RESTRICTIONS ON PURCHASE REQUIREMENTS
a. The only cost required of an applicant to become a Connector is the purchase of a Dream Team Business Kit.
b. purchase admission tickets to attend any seminars, meetings, or other events.
CONSULTANCIES MUST BE INDIVIDUALS
Dream Team only accepts applications for Connector-ship in the name of individuals. Applications in the names of corporations or partnerships will not be accepted. The earnings of a Connector-ship will be reported in the name and tax identification number of the individual Connector.
CONNECTOR AGE REQUIREMENTS
Applicants must be over 18 years of age and otherwise legally capable of entering into a contractual agreement.
MARRIAGE CONNECTOR RESTRICTIONS
Married couples wishing to become Connectors and operate a single Connector-ship together must complete and sign a single application for Connector-ship, thereby having only one sponsor. The liability of two married Connectors who operate a Connector-ship together shall be joint so that both such Connectors shall be responsible for, and accept liability for, the Dream Team Connector-ship, and each shall be bound by any act or omission of the other, and any payment by Dream Team to one such Connector shall be deemed as payment to both such Connectors.
LIMITED TO ONE CONNECTOR-SHIP
An individual may operate only one Dream Team Connector-ship, and may have only a single sponsor. A Connector may only participate in the development of one Connector-ship. He is not permitted to refer, recruit, promote, train, educate or otherwise assist in the development of Dream Team business for any Connector-ship other than their own, except to assist their downline organisation.
DETERMINATION AND PENALTY FOR DUAL CONNECTOR-SHIP
a. In the event that an individual and/or their spouse complete and sign more than one application for Connector-ship, the first accepted by Dream Team is considered the valid Connector-ship.
b. If Dream Team determines that an individual has signed an application for Connector-ship, or has worked or assisted in the development of another Connector-ship as defined in these rules of conduct, while obligated to a prior Connector-ship, Dream Team has sole and absolute discretion to determine the disposition of both Consultancies, as well as any penalties or sanctions it deems necessary and appropriate for the Consultancies and the sponsors.
CONNECTOR-SHIP FEE
Dream Team charges a once-off business administration fee. Connectors is given the active status for a period of three months after the time of registration. In the event that a Connector does not meet the sales criteria then the Connector’s rank is changed to that of a Customer, and commission privileges are forfeited. Once the Connector achieves the required sales volume, they will become an Active Connector receiving commission privileges.
TERRITORIES
a. Dream Team grants the Connector the right to operate the Connector-ship throughout the region of the Republic of South Africa, specifically within the Rand Monetary Area. All transactions are conducted in South African Rand, no other currency may be used.
b. Dream Team does not allocate any region within South Africa to any Connector, and Connectors may not in any way imply that they represent any geographical area.
c. All AVBOB Connectors must be a South African citizen with a South African Bank account
EXPORT
Business activity of any kind in any country or territory other than the Republic of South Africa, including but not limited to; referring policies, attempting to register insurance policies or marketing plans, sponsoring Connectors, advertising, conducting meetings or in any way offering Dream Team policies or opportunities is strictly prohibited by Dream Team.
SELLING PRACTICES
a. Courtesy and Honesty
i. Dream Team Connector shall always conduct themself in a courteous and considerate manner. All presentations of Dream Team product(s) must be complete and truthful, including but not limited to, instructions on the usage directions and precautions.
ii. Product Satisfaction is delivered through the direct relationship with AVBOB Mutual Society and the Policyholder.
PAID FOR ADVERTISING
a. Paid Advertising Policy: Connectors in the Dream Team are permitted to engage in paid advertising on Facebook.
b. No Interference with Ads: Connectors are prohibited from posting comments on other Connectors' paid advertisements with the intent to steal leads or divert attention, even if these are unknown intentions.
c. Respectful Engagement: All interactions on Facebook should adhere to a respectful and professional standard, promoting healthy competition without undermining fellow Connectors.
d. Lead Generation Guidelines: Connectors must follow established guidelines for lead generation, ensuring fair and ethical practices in advertising and customer acquisition.
e. Compliance with Facebook Rules: Advertisements must comply with Facebook's advertising policies, including content guidelines, to maintain a positive and compliant online presence.
f. Promotion of Team Unity: Connectors are encouraged to focus on collaborative efforts and team unity, fostering a supportive environment rather than engaging in tactics that may harm relationships within the Dream Team.
g. Consequences of Misconduct: Connectors will be given a fair warning to remove existing comments from Paid for advertising they have not conducted themselves. If the Connector becomes a repeat offender, Dream Team at its own discretion shall terminate the the Connectorship on grounds of unethical misconduct.
INDEPENDENT CONNECTORS
All Dream Team Connectors are independent business persons and no Connectors shall represent or imply that they have any employment relationship with Dream Team or with any of its affiliated companies including but not limited to AVBOB Mutual Society. Connectors may not use the words "employee", "agent" or "company representative" verbally or on any stationery, business cards, or other printed material.Nothing in these terms or any other Dream Team documentation will mean, whether express or implied, that a Dream Team Connector has been appointed as a financial or insurance adviser or consultant or broker, or as an agent or representative of AVBOB Mutual Society or any of its endorsed product suppliers. In addition to the above, it is recorded that a Connector shall have no authority to:- Render any form of financial advice and/or intermediary services on behalf of AVBOB Mutual Society.- Bind AVBOB Mutual Society in any manner or form whatsoever.- Incur any debt or other liability on behalf of AVBOB Mutual Society.- Obtain any credit facilities either in the name of, or on behalf of AVBOB Mutual Society. - Make any representations on behalf of AVBOB Mutual Society, in any manner whatsoever; nor- Accept, alter, discharge, waive, or terminate any Product on behalf of AVBOB Mutual Society.
FALSE INFORMATION
No Connector shall knowingly submit false or misleading information about Dream Team. Violation of this rule will lead to rejection of your application or termination of your Connector-ship.
INDEMNIFY DREAM TEAM
Without prejudice to the other rights of Dream Team under these rules of conduct and other rules and regulations of the company, Connectors shall indemnify Dream Team from and against all actions, claims, demands, prosecutions, fines, penalties and the costs thereof (including Dream Team’ actual legal costs) which might be made or brought against Dream Team in respect of, or arising directly or indirectly out of, any breach of any laws or regulations applying to the operation of their Connector-ship. Dream Team shall have no liability to any Connector in respect of any cost, loss, damage, or expense suffered by any Connector directly or indirectly as a result of any act, omission, representation or statement of any Connector.
COMPLY WITH RULES OF CONDUCT
Connectors must comply with all Dream Team rules of conduct and any amendments or additions together with any procedures, recommendations, guidelines or instructions which may be issued from time to time.
VIOLATIONS OF RULES OF CONDUCT
In the event of a violation of the Dream Team rules of conduct, procedures or directions issued by Dream Team, Dream Team may in its sole discretion take whatever actions or measures it deems necessary and appropriate, including but not limited to, suspension of referral privileges, suspension of earnings, monetary fines or deletion or termination of the Connector-ship
RESIGNATION
A Connector may resign their Connector-ship at any time, by submitting a witnessed letter of resignation to Dream Team. The resignation becomes effective when received, validated and accepted by Dream Team. Dream Team will advise in writing when this is complete.
LIABILITY FOR UNPAID DEBTS
A Connector who resigns will remain liable in the event of any unpaid debts owed to Dream Team or for liabilities for violations of the Dream Team rules of conduct or other rules and regulations that govern the business practices of Connectors.
RESIGNATION OF SPOUSE
In the event that one spouse of a joint Connector-ship resigns, Dream Team reserves the right to terminate the Connector-ship, if the activities of the resigned Connector diminishes, damages or weakens the reputation of Dream Team or its products.
TRAINING
a. A Connector must complete product training and pass the associated multichoice tests using the eLearning platform in their back office to become educated on the product.
b. A sponsor is responsible for insuring that their recruits complete and pass the online training as well as properly training their personally sponsored Connectors in all aspects of the Dream Team opportunity. Training must include product knowledge. They may seek assistance from their upline Connector, but the primary responsibility remains their own. No sponsor may request payment from a personally sponsored Connector for training or training facilities, unless the training is additional to basic training, and they fully explains that the Connector may choose whether or not they wants to participate in such training, and states the cost for such training. If the Connector declines to participate in "additional" training, the sponsor is still obligated to provide the basic training necessary at no cost.
INDEPENDENT RELATIONSHIP
A sponsor must maintain & uphold the independent relationship between himself & their Connectors.
SUPPORT COMPANY SPONSORED EVENTS
A sponsor shall keep their Connectors informed of company sponsored events and when appropriate encourage their personally sponsored Connectors to attend Dream Team sponsored meetings and training and to participate and support all company sponsored events.
SPONSORSHIP
a. The Connector/Sponsor relationship is the foundation of the Dream Team sales and marketing plan and as such, the principles and rules of the company protect the rights of the sponsor. Changes of sponsorship are detrimental to the integrity of the business and are not permitted.
b. In order to protect the sponsor, no Connector may interfere with the relationship between another Connector and their sponsor in any way. A Connector may not offer, entice, encourage, solicit, or otherwise influence or attempt to persuade another Connector to change their sponsor or line of sponsorship, either directly or indirectly.
c. A Connector and Customer will be placed below the Sponsor whose link they used at the time of payment. Should a Connector or Customer register under a Sponsor link, then register under a different Sponsor Link to make payment, the user will be placed below the second Sponsor's network.
d. If a Customer or Connector makes payment and is placed below the incorrect Sponsor, the new Sponsor may request a that the Customer or Connector is moved into their downline granted that:
i. The New Sponsor provides the Dream Team Support with written consent from the current Sponsor for the move.
ii. The Moving Connector or Customer was placed into the network less than 72 hours prior.
iii. The Moving Connector or Customer has not recruited any Connectors or Customers into their downline at the time of the reparent request
e. If a Connector registers without a Sponsor, the company can reparent the Connector to any new sponsor at their own discretion. Should the Connector have registered without a sponsor in error, the original Sponsor may claim the Connector as their own and the Connector will be reparented to the original sponsor, granted that the original sponsor can prove that they originally registered the connector, and that the request is made within 7 days after the Connector has registered. Failing these conditions, the Company may choose not to reparent the Connector to the original sponsor.
VIOLATION OF THE CHANGE OF SPONSORSHIP RULE
a. In the event of evidence coming to light that a Connector or their spouse who have re-joined Dream Team under a different sponsor, had re-applied to be a Connector prior to the 12 month period, then Dream Team has the sole and absolute discretion to apply penalties to the Connector-ship.
b. Penalties will be assessed by Dream Team in its sole discretion, and include, but are not limited to, the transfer of all sponsored Connectors in the new Connector-ship to the original sponsor's organisation, financial penalties, suspension and termination of the Connector.
ASSIGNING OR TRANSFERRING A CONNECTOR-SHIP
a. A Connector-ship may only be assigned or transferred to an individual who is not currently a Dream Team Connector. Assignment or transfer must be approved by Dream Team. The person assuming responsibility for the Connector-ship will be required to register as a Connector. If this person was formerly a Dream Team Connector then he must meet requirements of a former Connector to re-join.
b. The achievements of a Connector are personal to the individual, and as such, if an assignment or transfer should be authorised, the status and benefits achieved by the Connector are not transferred with the Connector-ship. The individual assuming responsibility will be required to achieve all qualifications for status and earning requirements after the assignment or transfer is made
SEPARATION OR DIVORCE
Whenever a Connector is in the process of a separation, divorce or dissolution of a marriage, the Connector must ensure that the interest of the Connector-ship and the sponsor are protected. During the separation, divorce or dissolution proceedings, neither of the parties may develop or assist in developing, either alone or with or on behalf of someone else, any other Dream Team Connector-ship except under their original sponsor.
AUTHORITY OF A LEGAL DECISION
Dream Team rules and regulations do not supersede the dictates of any court of law as to the disposition of the Connector-ship and or the rights, benefits, or obligations of parties to the Connector-ship.
DEATH OF A CONNECTOR
Upon the death of a Connector who has a surviving spouse or heir who is an active participant in the business, the Connector-ship will remain with the spouse or heir. Any other disposition of the Connector-ship must be approved by Dream Team.
PROPER PURCHASING OF PRODUCT – APPLICABLE FOR PHYSICAL PRODUCTS
a. A Connector must purchase all Dream Team products directly from Dream Team. Product purchased will be recorded, and used to calculate personal and group rebates, as well as to award rank privileges.
b. A Connector is prohibited from buying products from any other Connector other than their direct upline. A Connector is prohibited from selling to any other Connectors other than their direct downline.
c. Payment for all orders purchased from Dream Team must be made by the Connector designated as the purchaser on the order, their spouse or partner or the first upline Connector, unless written approval is given by Dream Team for payment to be made by another individual.
d. Connectors may not order product in the name of another Connector, nor may they make payment for products ordered in another Connectors name. Ordering products in another Connectors name could be interpreted as an attempt to improperly manipulate the operation of the marketing plan.
VOLUME CYCLE
a. Sales cycle volume is credited to and accumulated by a Connector on a weekly basis. The volume week begins on a Monday of and ends on a Sunday of each week. The servers is set to run in Greenwich Mean Time and all cycles will be calculated according to this time. Dream Team reserves the right to modify the volume cycle as it deems appropriate.
b. Sales cycle volume is credited to the volume week in which full payment is received by Dream Team for the order. Under no circumstances can volume be placed for any other week.
PRODUCT DISTRIBUTION
Dream Team is a Network Marketing insurance distribution company. Policies are intended to be sold and distributed to leads. The referral of policies/products solely as an attempt to qualify for advancement in the marketing plan is not permitted i.e. refer, earn and cancel. Any such attempts will result in sanctions, including, but not limited to, demotion in team status, probation, suspension of buying privileges, suspension of earnings, disqualification from bonus participation, deletion or termination of the Connector-ship.
DEBTS OWED TO DREAM TEAM
If a Connector owes Dream Team a debt, Dream Team reserves the right to deduct the amount owed from any sum payable to the Connector or to withhold payment of monies owed until such time as all amounts owing by the Connector to Dream Team have been paid in full and/or may decide not to recognise any qualification until the amount due to Dream Team has been paid.
REFUND POLICYCustomers and Connectors who purchase products through the Dream Team website are entitled to a refund within two weeks from the date of purchase. During this timeframe, Customers and Connectors may request and receive a full purchase price refund. However, after the initial two-week period, no refunds will be granted. This policy is under our terms and conditions and applies to all products sold through the Dream Team website.
DIRECTIONS FOR USE
Connectors shall explain the benefits of each product/policy according to training.
DISPLAY IN RETAIL OUTLETS AND OTHER ESTABLISHMENTS
The fundamental business of an Dream Team Connector is the referral of Dream Team products to leads and known contacts. In order to achieve this, Connectors may market their products in locations that they consider appropriate, such as markets, trade events, schools, doctors, healthcare or other professional offices, beauty and hair salons, health spas or gymnasiums, etc.
Note: The Dream Team product may only be referred by the Connector from the official Dream Team Connector Websites.
DISPLAY OR SALE ONLINE
Connectors may display/advertise Dream Team products on personal websites, but may not generate leads for Dream Team products from any website, including auction sites, coupon sites, discount sites or similar sites. Dream Team products may only be sold from the official Dream Team Connector Websites.
CONNECTORS PRIVATE OFFICES
A Connector with a private office may create leads for Dream Team products from such an office, and can display advertising by means of signs, posters, flyers or brochures, approved by AVBOB.
ADVERTISEMENT AND PROMOTIONAL MATERIAL
A Connector may only use Company produced advertising and promotional material. A Connector may use Dream Team produced literature or promotional material solely for the purpose of conducting their business as a Dream Team Connector.
INTERVIEWS OR STATEMENTS TO THE MEDIA
A Connector from time to time may be approached by reporters interested in interviewing them about the Dream Team products or business. While we appreciate any interest expressed in our products and business opportunity, only the company may grant interviews or authorise advertising of the company or product names. Only authorised officials of Dream Team are permitted to speak with or write to the press or other media for, or on behalf of, Dream Team or any of its subsidiaries. If a Connector should be approached with a request for an interview or statement, advise the reporter to contact Dream Team.
OFFERING THE BUSINESS OPPORTUNITY
When offering the business opportunity or presenting the Dream Team sales and marketing plan, a Connector must:
a. Clearly indicate that the principal activity of a Connector is to create lead referrals for Dream Team products and may not represent or imply that this is secondary to sponsoring or building the business.
b. Not imply or represent that a Connector can benefit solely by the sponsoring of other Connectors.
c. Not imply that a Connector is under any obligation to sponsor others to become Connectors.
d. Not imply that success may be achieved with little or no effort.
e. Not make any statements which are not accurate or truthful.
f. Not claim that high earnings can be easily achieved.
INCOME CLAIMS
When a Connector promotes or represents the earnings from their own or another Connector-ship, they must at all times be truthful in their statements and it is necessary that the claims can be verified.
VIDEO/AUDIO
A Connector may not display or mention the name of any Dream Team product, trademark or trade name in any video or audio recording made by, for, on behalf of, or at the direction of a Connector, unless such tape has been approved for use by Dream Team.
TELEVISION, SATELLITE OR RADIO BROADCASTING
It is not permitted for any Connector to broadcast any video or audio recording of any kind that relates to, mentions, displays or promotes in any way, either directly or indirectly, the Dream Team name, products, materials, business opportunity or methods of conducting business.
LOCAL LAWS
In addition to Dream Team’ policies, a Connector must comply with any and all local and national ordinances, laws or other regulations when operating their business, and advertising or promoting Dream Team products or business opportunity. It is the responsibility of the Connector to determine what these may be and how they apply to their business.
MUST RETAIL AND QUALIFY TO EARN
A Connector must clearly indicate that sales, bonuses and other earnings of a Dream Team Connector-ship may only be achieved through the continuing sales of Dream Team products to lead by themself and their sponsored Connectors and after certain qualifications have been met.
NO OBLIGATION TO PURCHASE PRODUCT / POLICY
No Connector may represent that there is any obligation to purchase a product/policy, literature or sales aids except for the once-off purchase of the Dream Team Business Kit, nor may he represent that sales, bonuses and other earnings may be obtained solely from the purchase of products/policies rather than the retail sale.
TRADE NAMES, TRADEMARKS AND LOGOS
It is not permissible to use Dream Team's trademarks, trade names, logos or any facsimile thereof in any way, without prior written consent from Dream Team. These belong exclusively to Dream Team which endeavours to protect the name Dream Team, the trademark, the trade names and designs of labels to prevent unauthorised use.
BUSINESS STATIONERY
Business stationery may not be produced by a Connector. All stationery must be printed professionally from artwork provided by Dream Team and must clearly indicate that their business is independent, and that they are a Dream Team Connector. The wording may not imply that the Connector is employed by Dream Team.
REPRODUCTION OF MATERIAL
No Connector or any other person may reproduce in whole or in part any printed material, audio cassettes, video and film recordings that have been produced by Dream Team unless given written authorisation to do so by Dream Team.
PENALTIES FOR SUPPLYING NON-DREAM TEAM SALES AIDS OR MATERIALS
In the event that Dream Team determines that non-Dream Team produced sales aids and materials supplied by a Connector, violates any applicable Dream Team rules of conduct or other rules and regulations published by the company or impairs the Dream Team business or damages its reputation, Dream Team reserves the right to take whatever action is necessary to hold the Connector responsible for any damages incurred.
CHANGES TO THESE TERMS It is clarified that this User Agreement shall be changed and updated by us from time to time. In asmuch as we shall make a change as stated to the Terms of Use, we shall publish the updated Terms of Use on the Website. The User understands and agrees, that his use of the Service or the Website, including any continued use after any change or update, constitutes pre-consent and renewing consent by him to the Terms of Use in their most updated version, as they shall be updated from time to time.
ONLINE MARKETING CODE OF CONDUCT FOR DREAM TEAM CONNECTORS
BRAND REPRESENTATION
Connectors must ensure that their content aligns with Dream Team’s values and mission, reflecting positively on the brand.
Connectors need to promote the brand in a genuine manner. Share personal experiences with the products or services to maintain authenticity.PAGE NAMES
Pages created by Dream Team Connectors must not include any Brand Partner names, either in part or in full. Only the use of “Dream Team” is permitted.
CONTENT CREATION AND POSTING
Only content approved by Dream Team, including post copy, videos, and visuals, may be uploaded to any social media platform.
This approved content may be accessed via the Marketing Section of your Dream Team Connect Backoffice or the Dream Team Connect app.
NO INTERFERENCE WITH ADS
Connectors must not comment on other Connectors’ or Brand Partners’ paid advertisements with the intention of capturing leads or redirecting attention, whether deliberate or not. DISCLOSURE AND TRANSPARENCY
Connectors must clearly state that they are independent business persons, not employees, agents, or representatives of Dream Team or its Brand Partners. Additionally, Connectors must always provide honest accounts of their experiences with the brand’s products or services. Providing false reviews or testimonials is strictly prohibited.
ENGAGEMENT AND INTERACTION
Connectors must engage with followers in a respectful and timely manner. All comments and inquiries regarding the brand should be addressed with courtesy and professionalism.
Connectors are prohibited from disclosing any personal information about customers, employees, or other Connectors without obtaining explicit consent. COMPLIANCE WITH LEGAL AND ETHICAL STANDARDS
Connectors are required to adhere to all relevant laws and regulations, including those pertaining to advertising standards and consumer protection.
Connectors must ensure that all content is either original or properly credited. The use of copyrighted material without appropriate permission is strictly prohibited. SOCIAL MEDIA CONDUCT
Connectors are required to maintain a high standard of professionalism in all online interactions. They should avoid engaging in controversial or divisive topics that could potentially damage the brand’s reputation.
Connectors must refrain from posting any content that is offensive, discriminatory, or inappropriate. This includes comments or imagery related to race, gender, religion, or politics. REPORTING AND ACCOUNTABILITY
Connectors are required to promptly report any issues, negative feedback, or potential conflicts to the brand’s marketing team. Additionally, Connectors should be receptive to feedback from the brand and demonstrate a willingness to adjust their content and approach as necessary. CONFIDENTIALITY
Connectors are prohibited from disclosing any confidential information regarding the brand’s strategies, products, or plans. Information about new products or campaigns may only be shared after receiving explicit approval from the brand. ENFORCEMENT AND CONSEQUENCES
Dream Team will conduct regular monitoring of Connectors' activities to ensure adherence to this Code of Conduct. Non-compliance with these guidelines may result in the termination of Connectorship and, if necessary, legal action.
By complying with this Code of Conduct, Connectors will effectively promote Dream Team and its Brand Partners while maintaining ethical standards and fostering positive relationships with their audience.